FAQ

Cloud Server

Which Virtualization technology do you use?

XEN

Do you offer additional IPv4?

Yes, choose additional IPv4 addresses during your order step.

What is the cost of single additional IPv4 on monthly basis?

$1.75 for each as you can see here https://cloud.secure-od.com/cart/iaas-public-cloud---vps/ once you add new IPv4 address or directly here http://secure-od.com/prices/ in our price section

Do you provide Linux VPS server?

Yes, see the Operating System list here: http://secure-od.com/features/operating-systems/

Is it possibile to load a custom OS template?

Coming soon, right you can start from one of our 400 OS library here: http://secure-od.com/features/operating-systems/

Do you provide rDNS for both IPv4 and IPv6?

Yes, it is included in the Cloud Server service

Cloud Conference
Can I connect from my iPhone/iPad?

The Conference Cloud uses Adobe Flash so any device that supports Flash is able to connect to the conference. Unfortunately, currently Apple does not support Adobe Flash.

There are some apps that can display some Flash, a sample of Apps that can display some Flash content:

1. Puffin
2. SkyFire
3. Photon Flash
4. Browse2Go
5. Swifter

The meetings are recorded?
Yes, on demand.
I can attend the conference without webcam?
Yes, but the other participants can not see you.
I can attend the conference without microphone?
Yes, but the other participants can not hear you.
What are the pre-requisites?
It's enough to have a computer, microphone and headphone jacks.
I can attend the conference without speakers sound?
Yes, but you can not hear others, you can only see the presentation and displays the messages in the chat.
How many times a day I can use my Cloud Conference?
With the annual subscription there is no limit on the number of access or the duration of the conference.
How long can I use my Cloud Conference?
With the annual subscription there is no limit on the number of access or the duration of the conference.
What bandwidth do I need?
Are required 100kb/s bi-directional audio channels per video. So if you connect from a remote location 4 people will need to have at least 400kb/s.
How can I have more meeting room?
You need to purchase a new subscription of Cloud Webconferce, in fact for every subscription provides a meeting room.
How many meeting rooms do I need?
There is not a recommended number, for companies the best practice is to dedicate a meeting room for each department (For istance one for the sales department, for a technical one, and so on)

Email Contacts

Sales department: sales(Replace this parenthesis with the @ sign)secure-od.com

Technical department (clients only): support(Replace this parenthesis with the @ sign)secure-od.com">support(Replace this parenthesis with the @ sign)secure-od.com

Information: info(Replace this parenthesis with the @ sign)secure-od.com">info(Replace this parenthesis with the @ sign)secure-od.com

Abuse: info(Replace this parenthesis with the @ sign)secure-od.com">abuse(Replace this parenthesis with the @ sign)secure-od.com

Contatti e-mail

Reparto vendite: sales(Replace this parenthesis with the @ sign)secure-od.com

Reparto tecnico (solo per i clienti): support(Replace this parenthesis with the @ sign)secure-od.com">support(Replace this parenthesis with the @ sign)secure-od.com

Informazioni: info(Replace this parenthesis with the @ sign)secure-od.com">info(Replace this parenthesis with the @ sign)secure-od.com

Abuse: info(Replace this parenthesis with the @ sign)secure-od.com">abuse(Replace this parenthesis with the @ sign)secure-od.com

Knowledge Base

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

Knowledge Base

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